Policies
At MY REAL EMPIRE, we are committed to ensuring the privacy and security of our guests' personal information. This privacy policy outlines the types of personal information we collect, how we use and protect it, and the choices guests have regarding their data.
Information We Collect:
- Personal Information: We may collect personal information such as full name, email address, phone number, and credit card details when making a reservation or during the check-in process.
- Identification Documents: In compliance with local laws and regulations, we may request copies of identification documents, such as passports or national identification cards, for all guests staying at our apartments.
- Communication Data: We may collect information when guests communicate with us via email, phone, or any other means of communication. This includes the content of the communication and other relevant information related to the inquiry or request.
Use of Information:
- Reservation and Check-in Process: We use the collected information to process reservations, manage check-in and check-out procedures, and ensure a smooth and enjoyable stay for our guests.
- Service Improvement: We may use the data to improve our services, including analyzing guest preferences and feedback to enhance the apartment experience.
- Compliance with Legal Requirements: We may disclose personal information when required by law, regulation, or legal process.
Privacy and Security:
- We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
- Access to personal information is limited to authorized personnel who require it for specific purposes relating to guest services or legal requirements.
- We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Sharing of Personal Information:
- We do not sell or rent personal information to third parties.
- We may share personal information with partners and service providers who assist us in delivering our services. However, we ensure these parties comply with confidentiality and data protection standards.
- In exceptional situations, such as emergencies or where required by law, we may disclose personal information to government authorities or law enforcement agencies.
Your Privacy Choices:
- You have the right to access, correct, update, or delete your personal information.
- You can opt-out of receiving marketing communications at any time by contacting us.
- We respect the "Do Not Track" browser setting and do not track or plant cookies when this feature is enabled.
Third-Party Websites:
- Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage guests to review the privacy policies of any third-party sites they may visit.
Changes to this Privacy Policy:
- We regularly review and update our privacy policy. Any changes will be posted on our website, and the date of the last update will be provided.
By booking and staying at our short let apartment, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. If you have any questions or concerns about our privacy practices, please contact us.
